CHECK SIM’S ON IQAMA
The Communications and Information Technology Commission (CITC) has launched a beneficial online service called “My Number Service” for Expatriates and Citizens. The new service allows you to check how many SIM cards are registered on Iqama number in Saudi Arabia. You will be able to see the full list of your mobile numbers registered on Iqama.
You can check Iqama SIM Numbers on the CITC website in two ways,
METHOD-1 – CHECK HOW MANY SIM’S ON IQAMA BY USING A MOBILE NUMBER
For this method, you will need a registered mobile number under your Iqama to receive OTP.
Visit the CITC website: “https://portalservices.citc.gov.sa/”
Select the English language from the top of the menu
Enter IQAMA NUMBER and MOBILE NUMBER
Enter the IMAGE CODE and then press on SEARCH
You will receive an OTP in the provided registered Mobile Number. Enter the secret code and press SUBMIT
Next window, you will see the list of Mobile SIMS on Iqama.
METHOD- 2- CHECK REGISTERED SIMS ON IQAMA WITHOUT USING MOBILE NUMBER
Alternatively, you can also check Iqama SIM Numbers without providing a registered number.
Visit the CITC portal using this link: (https://portalservices.citc.gov.sa/)
Select English from the top menu
Enter IQAMA NUMBER and TICK on the “I do not have a mobile number” option (see below image)
Enter IMAGE CODE and press SEARCH
Here you can see how many mobile connections you have (only logos of mobile operators), however this option only shows logos instead of numbers.
HOW TO CANCEL UNWANTED SIMS ON IQAMA
If you find any unauthorized SIM, you can cancel the SIMS on Iqama by visiting the nearest outlet. You can also consider porting your number to other networks for free.
CUSTOMER CARE NUMBERS
If you find any unauthorized SIMS on Iqama, you may call customer care and report them. Following are the customer care numbers,
- Mobily: 1100 or 0560101100
- STC: 900 or 11 455 5555
- Zain: 959 or 0590000959
- Friendi: 166000 or 0571166000
- Virgin Mobile: 1789
- Labera: 1755 or 0576001755