Ministry of Health launches WhatsApp helpline

The Ministry of Health has launched a WhatsApp service for its 937 contact centre. The service will only be delivered via Chat Pot (Interactive Chat) through WhatsApp number 920005937.

The following services will be shown at the beginning of the conversation:

• Information on the novel coronavirus
• Location of primary health centers
• Appointment service
• Blood donations
• Contact MOH Center at 937

More than 1,000 employees, customer service specialists and doctors work in the center through a multitude of channels (telephone, social media, email, instant chat on the ministry’s website).

The center operates 24/7 through all its channels (unified number 937, “Twitter”: @saudimoh937, e-mail: [email protected], and instant chat on the official website of the Ministry of Health.