The Saudi Ministry of Human Resources and Social Development has launched a new digital service that makes it easier for employers and domestic workers to handle contract terminations when workers go missing or stop showing up for work.
The Work Interruption Service, available through the Musaned platform (the national unified recruitment system), is designed to protect both employers and domestic workers by providing a clear, legal process for ending employment relationships in cases of worker absence.
What Is the Work Interruption Service?
This service allows individual employers to officially terminate a domestic worker’s contract when the worker has stopped coming to work or has left without notice. Previously, employers often faced confusion about the correct legal steps to take in such situations.
The ministry now offers two main options through this service:
- Termination of contract due to work interruption
- Labor mobility service (allowing the worker to transfer to a new employer)
Important Timelines and Requirements
The rules differ depending on how long the domestic worker has been in Saudi Arabia:
For Workers Who Have Been in KSA for Less Than 2 Years
If the contract is terminated due to the worker’s absence and they have been in the Kingdom for less than two years, the worker must:
- Complete final exit procedures within 60 days
- Leave Saudi Arabia within this timeframe
- Failure to depart will result in violations of residency and labor laws
For Workers Who Have Been in KSA for More Than 2 Years
If the domestic worker has been in the Kingdom for more than two years, they have two options within 60 days of the work interruption:
- Obtain a final exit visa and leave the country, or
- Transfer their services to a new employer (labor mobility)
If the worker does not take either of these steps within 60 days, they will be officially classified as absent from work and in violation of Saudi labor and residency regulations.
Why This Service Matters
This initiative is part of the ministry’s broader efforts to:
- Regulate the domestic worker recruitment sector more effectively
- Improve transparency and compliance in employment contracts
- Protect the rights of both employers and domestic workers
- Make administrative procedures clearer and more efficient
The service helps employers handle difficult situations legally and fairly, while also giving domestic workers a path forward if they wish to remain in the Kingdom under a new employer.
How to Access the Service
Employers can access the Work Interruption Service directly through the Musaned platform at musaned.com.sa.
Note: Regulations and procedures may be updated periodically. Always verify the latest requirements on the official Musaned platform or contact the Ministry of Human Resources and Social Development before taking action.