SIM’S REGISTERED ON IQAMA

The Communications and Information Technology Commission (CITC) has launched a very useful online service “My Number Service” for Expatriates and Citizens. The new service allows you to check all active SIMs on Iqama. You can get a full list of mobile numbers on Iqama.

You can check Iqama SIM Numbers on the CITC website in two ways,

CHECK SIM’S ON IQAMA WITH A REGISTERED NUMBER

Visit the CITC website: https://portalservices.citc.gov.sa/

Select the English language from the top of the menu

Enter IQAMA NUMBER and MOBILE NUMBER

Enter IMAGE CODE then press on SEARCH

You will receive an OTP in your provided registered Mobile Number. Enter the secret code and press SUBMIT

Next window, you will see the list of Mobile Numbers on Iqama.

SIM ON IQAMA

HOW TO CANCEL SIM’S ON IQAMA

CHECK SIM’S ON IQAMA WITHOUT REGISTERED NUMBER

Alternatively, you can also check Iqama SIM Numbers without providing a registered number.

Visit the CITC portal from the link: https://portalservices.citc.gov.sa/

Select English from the top menu

Enter IQAMA NUMBER and TICK on the “I do not have a mobile number” option (see below image)

Enter IMAGE CODE and press SEARCH

Here you can see how many mobile connections you have (only logos of mobile operators), however through this option mobile numbers will not be shown.

TWO MOBILE CONNECTIONS RESTRICTED FOR EXPATRIATES

Saudi Arabia currently restricts the maximum of two mobile connections for expatriates due to security reasons. If you are currently having two or more SIMs it will work without any issue, but to get a new SIM you have to cancel the old one.

MOBILE NUMBER PORTABILITY IN SAUDI ARABIA

The three major network providers in Saudi Arabia, STC, Mobily and Zain allow transferring the numbers between networks. It is a free service.

CHANGE MOBILE NETWORK WITHOUT LOOSING NUMBER

HOW TO CANCEL UNWANTED NUMBERS ON IQAMA

If you find any unauthorized SIMs on Iqama, you should cancel it.

CUSTOMER CARE NUMBERS

If you find unknown SIMs on Iqama, you may call the customer care and report them. Following are the customer care numbers,

BEST PREPAID INTERNET PLANS IN SAUDI ARABIA

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Henry Mac

It’s been more than 9 months now and still i can’t reg any 2nd sim under my iqama. I only have stc under my name for calling and I badly needed internet sim. What can I do, i already went to every mobile network i am aware with confirming no sim under my name is reg besides the stc i am using. Looks like i’m already in dead end and no one can help me o_O ?!!!
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Henry Mac

What else can I do???!!!