Check Iqama SIM information on the CITC website
It is always important to ensure that no one else is using your ID number to access a mobile network, as this exposes the individual to significant financial and security risks. You can now check how many Mobile Numbers or Data SIMs are registered in your Iqama by visiting the CITC website’s “My Number Service.”
You can verify this on the CITC website in two ways: by entering your ID and registered mobile number, or by entering only your ID number.
FIRST METHOD: To use this method, you must have a registered mobile number that is capable of receiving OTP associated with your Iqama. The procedure is as follows:
Visit the CITC website: “https://portalservices.citc.gov.sa/”
Select the ENGLISH language from the top of the menu
Select Actor Type as “INDIVIDUAL”
Enter “IQAMA NUMBER” and “DATE OF BIRTH” (Click here to Convert your DOB to Hijri Calendar)
Then enter your REGISTERED MOBILE NUMBER, Image code and Search
You will receive an OTP on the registered Mobile Number you provided. Enter the SECRET CODE and press SUBMIT
The following window will show a list of Mobile Numbers/Data SIMs linked to your Iqama.
SECOND METHOD: Alternatively, you can check Iqama SIM Numbers without providing a registered number.
Visit the CITC portal using this link: (https://portalservices.citc.gov.sa/)
Enter the IQAMA NUMBER and DATE OF BIRTH
Select the “I do not have a mobile number” option (see image below)
Enter the IMAGE CODE and press SEARCH
You’ll see the number of mobile connections associated with your Iqama number. However, this option only displays service provider logos rather than a list of mobile phone numbers.
How to Cancel Unwanted SIM Cards on Iqama
To cancel the mobile number or data sim associated with your Iqama, you must visit the nearest service provider’s office. Additionally, you can consider porting your number to another network for free.
Customer Care Numbers
If you find any unauthorized SIMS on Iqama, you can either block them online or report them to customer support.
- Mobily: 1100 or 0560101100
- STC: 900 or 11 455 5555
- Zain: 959 or 0590000959
- Friendi: 166000 or 0571166000
- Virgin Mobile: 1789
- Labera: 1755 or 0576001755