At the moment no carrier is allowing us to cancel a SIM (mobile connection) online or by calling the customer care number. However, you can block your unwanted SIMS online or by calling the customer care number.
HOW TO CANCEL SIMS ON IQAMA
In order to cancel mobile numbers under your Iqama, you must visit to any of your nearest carrier (Service Provider) offices. You will have to show your Iqama for verification. Once the verification is done, the SIM will be deactivated with no time.
MAXIMUM TWO MOBILE CONNECTION FOR EXPATRIATES
Saudi Arabia currently restricts a maximum of two mobile connections for expatriates due to security reasons. If you are currently having two or more SIMs it will work without any issue, but to get a new SIM you will have to cancel the old one.
CHECK HOW MANY SIMS ON YOUR IQAMA ONLINE
You can CHECK HOW MANY SIMS ON YOUR IQAMA by visiting the CITC website.
MOBILE NUMBER PORTABILITY
You can also TRANSFER YOUR MOBILE NUMBER TO ANOTHER NETWORK. It is a free service.
You can also consider transferring your mobile number to another person. If you want to keep more numbers, this is the best option for you. In this case, you can transfer the number to your friends or relatives name. The procedure is simple. Just visit both parties together at your nearest carrier offices and make a request over there. The whole transfer process only takes a few minutes.
CUSTOMER CARE NUMBERS
If you find any unauthorized SIM’s on iqama, you will be able to report it to a service provider by calling their customer service number.