How to Port Your Number to a Different Mobile Service Provider in KSA

By Mohammed Ameen

Updated on:

Mobile Number Portability in Saudi Arabia

Mobile Number Portability in Saudi Arabia

Mobile Number Portability (MNP) is a service that allows you to change your mobile service provider without having to change your phone number. In Saudi Arabia, this service was introduced in 2006 and has been updated over time. If you want to switch to a new network but keep your phone number, you can follow the steps involved in porting your number. This blog article will explain the process and requirements of porting your number in Saudi Arabia.

Eligibility Criteria

To be eligible for mobile number porting in Saudi Arabia, keep in mind:

  • Your mobile number must be currently in use
  • Both Prepaid and Postpaid voice line (No Data SIM) users can port
  • You must have no outstanding bills or debts with your current service provider
  • If you have recently ported your number, you must wait for 90 days before you can port it again to a different network.

By following these guidelines, you can ensure that your number porting process goes smoothly and efficiently.

Things to Consider Before Porting

When porting your mobile number in Saudi Arabia, keep in mind that your existing credit balance won’t carry over to the new service provider. Additionally, the new provider’s SMS, Value Added Services, call charges, packages, and coverage area may differ from your current provider. That’s why it’s important to research and compare different providers to find the best option for your needs before making a decision.

Also Read: How to Check How Many Mobile Numbers on Your Iqama Number

MNP Supported Operators in Saudi Arabia

To port your mobile number in Saudi Arabia, make sure the service provider you want to switch to supports MNP. Luckily, MNP allows you to switch almost all operators in KSA, including STC, Mobily, Zain, Lebara, Virgin, Salam, and RedBull. These operators offer various packages, call rates, and services, so it’s best to research and compare before making a decision. With MNP, you can switch to a new operator without losing your current phone number easily.

MNP Service Cost

In Saudi Arabia, the MNP service is offered to customers free of charge. This means that if you’re looking to switch to a new mobile service provider, you can take advantage of the MNP service without incurring any additional costs.

How Long Does it Take?

The process of porting your mobile number in Saudi Arabia through the MNP service is a quick and efficient process. Typically, it takes only a few working hours to complete the process.

Also Read: How to Cancel Mobile Numbers in Saudi Arabia

How to Port Your Mobile Number in Saudi Arabia: A Step-by-Step Guide

The process of porting your mobile number in KSA is relatively simple and can be completed in a few steps. However, before initiating the MNP request, you must ensure that your current line is operational. Here are the steps:

  1. Choose the new mobile service provider you want to switch to
  2. Go to your new mobile service provider and submit a porting request
  3. Select a suitable plan, either postpaid or prepaid
  4. Show your original ID card for verification
  5. You will be given a new SIM card which will be activated upon approval from your current operator
  6. Wait for the porting process to be completed
  7. Enjoy using your new network with your old mobile phone number within a few hours.

Requesting Network Porting Online

Nowadays, there is an online option available to request the porting of a new network, instead of having to visit the service provider’s outlet. To take advantage of this option, simply go to the website of the new mobile service provider that you want to switch to, and select a suitable prepaid or postpaid package. Next, verify your identity by providing your ID information and submit a porting request online. Once completed, you can either collect a new SIM card from your nearest outlet or have it delivered by courier. After the approval from your current operator, you can activate the new SIM card.


In conclusion, Mobile Number Portability (MNP) in Saudi Arabia is a helpful way for mobile users to switch between service providers without changing their phone number. Before you start the porting process, make sure you’re eligible and consider factors like outstanding bills, existing contracts, and service differences. Follow the steps in this article and choose the right service provider to easily switch to a new network. MNP in Saudi Arabia is a useful tool for exploring different mobile plans and providers. With quick processing times and ease of use, it’s a worthwhile option for anyone looking to make a change.