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CITC urges users to report fraudulent messages by resending them to the toll-free number 330330

Saudi Arabia’s Communications and Information Technology Commission (CITC) has urged all mobile users not to respond to fraudulent text messages (SMS) and to report them by re-sending them to a toll-free number 330330.

The CITC explained that users may receive these text messages from unknown numbers claiming to be from a local bank, investment, commercial, or postal agency, informing them that they have won a financial prize, requesting an update of their data, or notifying them of the arrival of a postal shipment and requesting payment of sums and financial dues.

The authority revealed that during the month of April, they received over 63,000 reports of fraudulent messages submitted by users in the Kingdom via a dedicated toll-free number (330330). Emphasizing its full commitment to addressing these communications and implementing necessary measures in collaboration with service providers and appropriate authorities.

Additionally, the authority indicated that it has implemented a series of proactive measures to reduce fraudulent text messages, including the activation of a smart filtering system that enables the proactive blocking of such messages prior to their delivery to users.

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