Standing in a long check-in queue is one of those airport experiences nobody misses. Saudia’s web check-in service lets you skip that entirely — get your boarding pass from home, choose your seat, and arrive at the airport ready to go. Whether you’re flying domestically within the Kingdom or heading abroad, here’s everything you need to know to use it smoothly.
Who Can Use Saudia Web Check-In?
Web check-in is available for all domestic flights and selected international flights. To be eligible, you need a confirmed booking with a valid e-ticket on your name.
That said, some passengers are not eligible for online check-in and will need to go to the airport counter instead. These include:
- Passengers requiring wheelchair assistance
- Unaccompanied minors
- Passengers travelling with pets
- Those requiring a stretcher
- Passengers with visual or hearing impairments
- Anyone who has requested extra seats
If you fall into any of these categories, head to the Saudia check-in counter at the airport — they’ll take care of you there.
Also Read: Flight Delayed or Cancelled in Saudi Arabia? Know Your Passenger Rights (2026)
Web Check-In Timings
Getting the timing right matters. Here’s the window you need to work within:
- Opening time: 48 hours before scheduled departure — for all domestic and international flights
- Closing time (domestic flights): 1 hour before departure
- Closing time (international flights): 1.5 hours before departure
- Cancelling your online check-in: Must be done at least 1 hour before departure (domestic) or 1.5 hours before departure (international)
The earlier you check in, the better your seat options will be — so don’t leave it to the last hour.
How to Check In Online with Saudia
You have two ways to do this: through the Saudia website or via the Saudia mobile app (available on Android and iOS). Both options are straightforward.
Via the Website
- Go to the Saudia web check-in page: https://www.saudia.com/checkin/
- Enter your booking reference number (PNR) and your last name.
- Click “Check-In” to retrieve your booking.
- Review your flight details and click “Continue”.
- Confirm or enter your passenger details — passport number, passport expiry date, nationality, and contact number.
- Select your preferred seat from the available options.
- Indicate how many bags you’ll be checking in.
- Complete the process and download or print your boarding pass.
Via the Saudia App
- Open the Saudia mobile app and go to the Check-In section.
- Enter your booking reference and last name.
- Follow the same steps as above to confirm your flight, select a seat, and get your boarding pass.
- Save your boarding pass in the app — it works offline, which is handy at the airport.
The app also lets you manage upgrades, track your flight status, and earn AlFursan miles — so it’s worth having on your phone anyway.
What to Do at the Airport After Web Check-In
Even after checking in online, there are a few things to keep in mind once you’re at the airport.
If you have checked baggage: Head to the baggage drop counter (or any available counter) at least two hours before departure for international flights. Don’t leave this too late — Saudia will not delay flights for passengers who arrive at the last minute.
At the boarding gate: All passengers must be at the boarding gate no later than 45 minutes before departure. Gates close 20 minutes before the scheduled departure time — if you miss that, you miss your flight.
Documents You Need
Having your paperwork in order is non-negotiable. Bring the following:
- Your printed or digital boarding pass
- A valid photo ID — passport for international travel, or an official photo ID for domestic flights
- A valid visa or entry permit, if your destination requires one
- The credit card used for payment (if ancillary services like extra baggage were purchased online), along with the cardholder being present
If you cannot produce the required identification at the gate, Saudia reserves the right to deny boarding.
Troubleshooting: What If You Can’t Check In Online?
Some passengers hit an error message or find their booking flagged as ineligible for web check-in. This can happen for a few reasons:
- Your route may not support online check-in (certain international destinations, including some US-bound flights, may require airport check-in)
- Your booking was made through a third-party platform with restrictions
- Your ticket includes a special service request that requires counter processing
- There may be a document verification requirement for your destination
If you see the message “Passenger(s) are ineligible for online check-in due to specific restrictions”, don’t panic. Your booking is still valid — just go to the Saudia check-in counter at the airport with extra time to spare.
Quick Tips for a Smooth Experience
- Check in as early as possible within the 48-hour window to get the best seat selection
- Save your boarding pass to the Saudia app for easy offline access
- If you’re on a Saver fare, note that free seat selection may not be included
- Always verify visa and entry requirements for your destination before travelling
- It is recommended to check travel restrictions via the Absher platform before flying
Final Word
Saudia’s web check-in is one of those features that genuinely makes travel less stressful — especially if you’re a frequent flyer between Saudi cities or heading out on a regional trip. Just be aware of the cut-off timings (especially the 1.5-hour international deadline), know whether your route qualifies, and keep your documents handy at the airport. When it works, it’s a smooth experience.
For the most up-to-date check-in policies, always refer to Saudia’s official website: saudia.com.