If you’re using the Riyadh Metro, keeping your Darb card topped up is essential for a hassle-free journey. Whether you’re a daily commuter or an occasional traveler, knowing how to manage your card’s balance ensures you’re always ready to hop on. In this guide, we’ll walk you through the steps to top up your Darb card and check its balance. The process is quick, simple, and convenient!
Steps to Top Up Your Darb Card
- Go to the Ticket Vending Machine
Locate a ticket vending machine at any Riyadh Metro station. These machines are easy to spot and user-friendly. - Place Your Card on the Reader
Hold your Darb card against the designated card reader on the machine. This will allow the system to recognize your card. - Select “Top-Up” or Add a New Pass
On the screen, you will see options to either top up your card with credit or purchase a new pass. Choose the option that suits your needs. - Choose Your Desired Amount or Pass
Enter the amount of credit you’d like to add or select the type of pass you want to purchase. - Place Your Card on the Reader Again
Once you’ve confirmed your selection, place your Darb card back on the reader to finalize the top-up process. - Select a Payment Method and Follow the Instructions
Complete the transaction by selecting your preferred payment method—whether it’s cash, card, or another option. Follow the on-screen instructions to finish the process.
Tips for a Smooth Experience
- Check Your Balance Regularly: This ensures you’re not caught off-guard with insufficient funds when you need to travel.
- Use the Darb App: For added convenience, download the Darb app to manage your card balance, view transaction history, and explore other features.
- Keep Your Card Handy: Always have your Darb card in an easily accessible place to save time at the vending machine.
Contact for Support
If you face any issues or have questions, you can always reach out to the Riyadh Metro customer service by calling the unified number: 19993.
With these steps, managing your Darb card is a breeze. Happy traveling!