How to Obtain and Activate an STC eSIM

M. AMEENLast Updated: May 24, 2023

What is an eSIM

An eSIM is a digital sim embedded in a mobile device. With this, activating a postpaid or prepaid plan is possible without needing a physical SIM card. In 2020, the Saudi Telecom Company (STC) began offering electronic SIM cards to its customers in Saudi Arabia. This article will walk you through the steps required to obtain and activate an STC eSIM in Saudi Arabia.

How do I get an STC eSIM?

You can obtain an eSIM from STC via the MySTC app, by visiting an STC sales office in the Kingdom, or via the MySTC portal.

What is the cost of an STC eSIM?

The cost of upgrading from a normal SIM to an eSIM is 57.5 SR for a postpaid number and 28.75 SR for a prepaid number, including VAT.

Also Read: How to check how many SIM cards are registered on your iqama number

How to order an eSIM through the MySTC App

Enter the store in the app
Click on “get a new number“
Select your SIM card type (prepaid or postpaid)
Select the suitable plan
Choose “Use eSIM” and complete the steps

Converting your Normal SIM Card to an eSIM through MySTC App

Select “Manage” on the app homepage
Click on the SIM icon at the top of the page
Select your SIM
Click on “Replace SIM”
Select “Use eSIM” and complete the steps

How to Activate your STC eSIM

Scratch the QR code in the voucher
Connect the device to the internet. (Either via WiFi or the internet of the normal SIM in the device).
Follow the user guide provided with your device to activate the eSIM.
Upon scanning the QR code in the scratch area, the eSIM will be activated automatically.

Also Read: How to port your mobile number to another network in Saudi Arabia

After activating the eSIM on the device, it cannot be used on another device, and if the device is changed, a new eSIM replacement is required, as the eSIM will not work on a different device after activating the original one.