Vehicle Accident Reporting Procedures in Saudi Arabia
In the event of a traffic accident, always remember to,
- Make sure you and your companions are safe.
- Take great care when getting out of your vehicle.
Also, it is essential to follow the following steps:
Notify traffic police at 993 if you are not carrying a valid insurance policy at the time of the accident, or if there were injuries, fatalities, or fires.
Notify Najm via their toll-free customer service center at 920000560 if you have a valid insurance policy at the time of the accident.
Provide basic information such as the informer’s name, Iqama number, mobile number, vehicle plate number, vehicle type, insurance policy number, insurance company name, city, and location of the accident.
Also, inform if the vehicles involved in the accident can be moved or not.
Make a note of the case number and date of the accident (as provided by the Call Center recipient) to ease the process of following up with the insurance company in the future.