Al Rajhi Bank’s Mokafaa Loyalty Program: All You Need to Know

What is Mokafaa

Mokafaa is a comprehensive loyalty program developed by Al Rajhi Bank. It is a system that rewards members with points for utilizing Al Rajhi’s products and services. Members can then trade these accumulated points for an exciting array of rewards, such as e-vouchers, merchandise, and even charitable donations.

What sets Mokafaa apart is its cost-free membership with no annual fees. Moreover, it enables members to earn points at a heightened rate on their domestic and international purchases, further enhancing the overall customer experience. These points can be redeemed for preferred brands at a host of Mokafaa Partners across Saudi Arabia.

Also Read: How to Open a New Al Rajhi Bank Account Online

The Enrollment Process

Joining the Mokafaa loyalty program is a seamless and cost-free process. If you already have an Al-Mubasher account, your current username and password will grant you access to Mokafaa. It’s as simple as that!

Earning Mokafaa Points

After you’ve enrolled in the Mokafaa Loyalty Program, points can be garnered through Al Rajhi Bank Credit Card usage for both local and international purchases, as well as by using the myriad of products and services offered by Al Rajhi Bank. Here’s a breakdown of how many points you can earn based on the credit card you use and whether the purchase is domestic or international:

Remember that points cannot be earned through purchases on Al Rajhi Mada debit cards, and points are awarded a maximum of one month from the transaction date. Additionally, points will expire in 12 months (1 year) for Mass customers and 24 months (2 years) for Affluent, Affluent Diamond, and Private customers.

Redeeming Mokafaa Points

Redeeming Mokafaa points is both exciting and rewarding. Here’s how you can do it:

• E-voucher: You can exchange your Mokafaa points for e-vouchers to various popular retailers.
• Merchandise: Turn your Mokafaa points into merchandise from stores spanning categories like electronics, home goods, and apparel. This can be done using your registered mobile number.
• Transfer Points: You can also share joy by transferring Mokafaa points to your friends and family.
• Charitable Donations: For the philanthropists among us, Mokafaa points can also be donated to various charitable causes.

Mokafaa Partner Stores

You can redeem your Mokafaa points at any of the following stores by adhering to the steps outlined below:

• Visit your chosen partner outlet.
• At the time of purchase, present your registered mobile number to the cashier.
• The cashier will enter your mobile number in the Point of Sale (POS) system for verification.
• After verification, you will receive a message detailing your redemption’s Saudi Riyal (SAR) value and a One-Time Password (OTP).
• Provide this OTP to the cashier to finalize your redemption transaction.

Maximizing Your Mokafaa Points

There are several strategies to accumulate Mokafaa points faster:

• Everyday Purchases: Use your Al Rajhi bank card for your routine purchases. This is the easiest way to amass Mokafaa points.
• Promotions: Watch for special promotions run by Al Rajhi Bank, which can help you earn bonus Mokafaa points.
• Stay Updated: Regularly check the Mokafaa website. The platform is frequently updated with new participating merchants and rewards.

To learn more about Mokafaa and how to maximize the benefits, visit the Mokafaa website or contact Al Rajhi Bank’s customer service. Harness the power of your everyday spending and turn it into rewarding experiences with Mokafaa!

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