Unauthorized SIM cards registered under your Iqama can lead to identity theft, unexpected charges, or even legal complications. In Saudi Arabia, many residents discover mobile numbers they never activated linked to their ID — often without their knowledge.
Fortunately, the Communications, Space & Technology Commission (CST) offers free, simple tools to check and manage all numbers registered under your Iqama in just a few seconds. This guide walks you through every method available so you can verify and secure your mobile identity today.
Why This Matters
In Saudi Arabia, every SIM card must be legally registered under a valid ID or Iqama. According to Saudi telecom regulations, you are allowed to register up to 2 prepaid SIM cards and 5 postpaid SIM cards under a single Iqama. Data-only SIM cards do not have a fixed limit.
If someone has registered a SIM card under your Iqama without your consent, that number could be used for fraud, illegal activity, or running up bills in your name — and you would be the one held responsible. Checking your registered numbers regularly is a simple but critical step to protect yourself.
Method 1: Complete SIM Details Check (With Mobile Number)
This method gives you the most comprehensive information about your registered SIM cards. Here’s what you’ll need: your Iqama number, date of birth, and access to one of your registered mobile numbers.
Follow these simple steps:
- Visit the official Mutasil Individuals portal (the CST’s SIM verification platform)
- Switch the language to English by selecting “ENGLISH“
- Enter your Iqama number in the “Person ID” field
- Add your date of birth in the “Birth Date” section
- When asked “Do you have mobile number?“, select “Yes” and enter one of your registered mobile numbers
- Click the “Inquire” button
- You’ll receive a verification code on the mobile number you provided – enter this code and click “Submit“
Once verified, you’ll see a detailed list showing all mobile numbers and data SIMs linked to your Iqama, including the complete phone numbers and their respective service providers. This gives you a clear picture of which numbers are registered with which telecom companies under your name.
Method 2: Basic Check (Iqama Only)
If you don’t have access to any registered mobile numbers, you can still perform a basic check. While this method won’t show you the complete phone numbers, it will tell you how many SIMs are registered and with which networks.
Here’s how:
- Go to the same Mutasil Individuals portal
- Enter your Iqama number and date of birth
- Select “No” when asked about having a mobile number
- Click “Inquire“
You’ll get a summary showing the total number of mobile connections registered under your name with each network provider.
Method 3: Using the CST Mobile App
The same verification is available through the official CST mobile app (available for both Android and iOS) via the ‘Argami’ feature. Simply download the app, create an account and log in to your account to view your registered mobile numbers.
If you discover SIM cards registered under your Iqama that you never authorized, act quickly. Here’s what to do:
First, contact the relevant telecom provider directly:
- STC: Call 900 or visit a service center
- Mobily: Call 1100 or visit a branch
- Zain: Call 959 or visit a store
- Other providers: Check their official website for contact details
Have your Iqama number and the unauthorized phone numbers ready when you call. Request immediate cancellation of any unfamiliar SIM cards.
If the provider doesn’t resolve the issue or you want to escalate, lodge an official complaint with the CST using their Telecom Complaints service. This ensures your case is formally documented and investigated.
Once the numbers are removed, perform another check using one of the methods above to confirm the unauthorized SIMs are gone.
Final Thoughts
Regularly reviewing the SIM cards linked to your Iqama is one of the simplest and most effective steps you can take to protect your digital identity in Saudi Arabia. The CST has made this process completely free and accessible in just a few clicks. Make it a habit — check once every few months, and take action immediately if anything looks unfamiliar.